General News

Manage the customer experience during the new normal

Manage the customer experience during the new normal

The Covid-19 pandemic ushered a new normal. In this video, I will explore what this means for businesses and share examples of how businesses have adapted and coped with it.   What is the customer experience?    In a previous video, I explain at length what the customer experience entails and how to design one for your customers. Put simply; the customer …

Manage the customer experience during the new normal Read More »

Challenges Small Businesses Face Part 3 of 3

What are the challenges that small businesses face today? And what prevents companies from overcoming these challenges?   Most experts agree that most businesses face the following challenges: client dependency, founder dependency, fatigue and demotivation, staying relevant and updated with trends, money management issues, finding the balance between quality and growth. On the surface, many businesses share these challenges. …

Challenges Small Businesses Face Part 3 of 3 Read More »

Challenges Small Businesses

Challenges Small Businesses Face Pt. 2

Part 2 of 3  What are the challenges that small businesses face today? And what prevents businesses from overcoming these challenges?    Most experts agree that most businesses face the following challenges: client dependency, founder dependency, fatigue and demotivation, staying relevant and updated with trends, money management issues, finding the balance between quality and growth. On the surface, …

Challenges Small Businesses Face Pt. 2 Read More »

What makes small businesses survive and thrive during disruptions

What makes small businesses survive and thrive during disruptions?

The pandemic has taught painful lessons in the past year. While restrictions are easing, experts believe that things can still change and that we should be ready to respond to these changes. But what makes small businesses ready to respond to these disruptions? What do these covid-pivot success stories have in common—and what can …

What makes small businesses survive and thrive during disruptions? Read More »

How to stay productive while working from home

How to stay productive while working from home

As authorities continue to grapple with the negative impact of the Covid-19 pandemic, many companies have opted to keep most of their employees working from home. While most workers were optimistic about the new work-from-home setup, and initial trends show that remote work improved productivity, many workers are now slowly realising that working from home presents a different set …

How to stay productive while working from home Read More »

How to build resilience during times of crisis: a five-step model

How to build resilience during times of crisis: a five-step model

The pandemic has tested the strength of all businesses and has exposed everyone’s weakness. It’s time to learn the lessons and build resilient organisations. In this video, I explore a 5-step model to help build a resilient business that may withstand almost any crisis.  Business owners face different challenges at any given point in time. Some businesses …

How to build resilience during times of crisis: a five-step model Read More »

Get the latest business tips.

Grow your Business, Enhance your Mindset

Subscribe for the latest business tips & company news.