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Challenges Small Businesses Face Pt. 2

Part 2 of 3  What are the challenges that small businesses face today? And what prevents businesses from overcoming these challenges?    Most experts agree that most businesses face the following challenges: client dependency, founder dependency, fatigue and demotivation, staying relevant and updated with trends, money management issues, finding the balance between quality and growth. On the surface, …

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What makes small businesses survive and thrive during disruptions?

https://www.youtube.com/watch?v=yrkCYmvmfWY The pandemic has taught painful lessons in the past year. While restrictions are easing, experts believe that things can still change and that we should be ready to respond to these changes. But what makes small businesses ready to respond to these disruptions? What do these covid-pivot success stories have in common—and what can …

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How to stay productive while working from home

https://www.youtube.com/watch?v=-XCrCMRgSuo As authorities continue to grapple with the negative impact of the Covid-19 pandemic, many companies have opted to keep most of their employees working from home. While most workers were optimistic about the new work-from-home setup, and initial trends show that remote work improved productivity, many workers are now slowly realising that working from home presents a different set …

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How to build resilience during times of crisis: a five-step model

The pandemic has tested the strength of all businesses and has exposed everyone’s weakness. It’s time to learn the lessons and build resilient organisations. In this video, I explore a 5-step model to help build a resilient business that may withstand almost any crisis.  Business owners face different challenges at any given point in time. Some businesses …

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Focusing too intently on one thing can make you blind to other important details

Focus is a good thing. In fact, success requires focus and consistency. But when is focus a bad thing? In this video, I explore why focus may be preventing you from seeing the broader picture and limiting your potential to succeed.  One of the best traits in leadership is the ability to focus on the most …

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How to create a winning customer experience

The current marketing buzz word is customer experience. In this video, I explore what customer experience is, why it is important, and how businesses big and small can compete through customer experience.    What is your customer experience?  Put simply, it is how your customers experience your company or brand. These interactions refer to all moments of contact and touchpoints …

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