Raymond Huan, Author at

Raymond Huan

Raymond is a successful business coach and consultant who has helped companies achieve growth for over 10 years. He's worked with companies of various sizes and industries across Australia, New Zealand and Singapore, as well as organisations whose footprint spans across multiple countries. In his book $20K to $2 Million in 2 years , Raymond shares valuable insight of companies that he's coached who have achieved sustained growth of over 50% each year for over three years in a row. Read more about his valuable insight in other posts on the Excelerated Business Solutions Blog or follow him on Twitter.

How to create a winning customer experience

The current marketing buzz word is customer experience. In this video, I explore what customer experience is, why it is important, and how businesses big and small can compete through customer experience.    What is your customer experience?  Put simply, it is how your customers experience your company or brand. These interactions refer to all moments of contact and touchpoints …

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Millennials, Generation Z, and Covid-19: How changing consumer behaviour may impact your business

https://www.youtube.com/watch?v=2TTq9i3KgMU&feature=youtu.be Experts are saying that the new normal will change consumption behaviour in the long term. As business owners, these changes can affect us. In this video, I explore how covid-19 has changed the consumption behaviour of Millennials and Generation Z.  Consumption patterns differ from one generation to another. What one generation finds valuable might not necessarily be seen as valuable by the another. That’s …

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The importance of culture and how to build a strong one

As a business, have you expressed your culture in written format? Does your business have a culture? Is that culture unique?   In this video, I discuss what culture is and why it is important for a small business to have one. I further explore how a small business like yours can start building a culture that would benefit you.  What is culture?   …

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How to stay productive while working from home

As authorities continue to grapple with the negative impact of the Covid-19 pandemic, many companies have opted to keep most of their employees working from home. While most workers were optimistic about the new work-from-home setup, and initial trends show that remote work improved productivity, many workers are now slowly realising that working from home presents a different set of …

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How to increase sales during the Covid-19 crisis

The negative impact of the global pandemic is felt by businesses large and small around the world. To keep afloat, many are looking for ways to not just stay in business but also to find more business.   In this video, I explore three ways that you can start doing today to set you up for increased sales.   Covid-19 has …

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