Business Process Archives -

Business Process

Millennials, Generation Z, and Covid-19: How changing consumer behaviour may impact your business

https://www.youtube.com/watch?v=2TTq9i3KgMU&feature=youtu.be Experts are saying that the new normal will change consumption behaviour in the long term. As business owners, these changes can affect us. In this video, I explore how covid-19 has changed the consumption behaviour of Millennials and Generation Z.  Consumption patterns differ from one generation to another. What one generation finds valuable might not necessarily be seen as valuable by the another. That’s …

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The importance of culture and how to build a strong one

As a business, have you expressed your culture in written format? Does your business have a culture? Is that culture unique?   In this video, I discuss what culture is and why it is important for a small business to have one. I further explore how a small business like yours can start building a culture that would benefit you.  What is culture?   …

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The #CovidPivot: How small businesses are creating disruptions in response to the global pandemic

While the global pandemic has disrupted economies and industries around the world, many small businesses are fighting back by pivoting and creating disruptions in their own market. What emerges are inspirational and admirable examples of how businesses can respond to challenges that are outside of their control. In this video, I talk about three small …

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Tackling tasks that are difficult vs. easy: what is better for productivity?

The most common productivity advice is to begin with the easiest tasks first and then move to the more difficult ones. This is to help create momentum to push us to become more productive. But is it really the most productive way of tackling our to-do list? In this video, I explore what productivity experts …

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How emotions can drive productivity

While being professional entails knowing how to manage our emotions to allow us to work despite pressure, studies have also shown that emotions influence productivity. Happy employees are more likely to be professional. In this video, I explore what determines an organisation’s emotional culture and how this impacts team performance and team productivity. I further …

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how to delegate

How to delegate or outsource to get the best results

Do you delegate your work to others so that you can do more? Do you find delegating easy? If you find handing over control over certain tasks difficult, this video might be for you. I discuss mindsets that prevent us from delegating and how we can overcome our resistance to delegating. Do you resist delegating …

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Small business success stories: Whole Kids Australia

Small businesses can do big things. In this new series of videos, we will look into small businesses in Australia—their humble beginnings, their growth story, and the lessons that we can learn from them. Today, we will look into the story of Whole Kids, a family-owned organic snack small business based in Melbourne. Their story …

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Small business success stories: Mountain Bikes Direct

Small businesses can do big things. In this new series of videos, we will look into small businesses in Australia—their humble beginnings, their growth story, and the lessons that we can learn from them. Today, we will look into the story of Mountain Bikes Direct and it’s unique business model that allows employees to work …

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Small business success stories: Billie Goat Soap

Small businesses can do big things. In this new series of videos, we will look into small businesses in Australia—their humble beginnings, their growth story, and the lessons that we can learn from them. Today, we will look into the story of Billie Goat Soap and its founder, Leanne Faulkner. Their story Leanne Faulkner, whose …

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