Business Process

Small business success stories: Billie Goat Soap

Small business success stories: Billie Goat Soap

Small businesses can do big things. In this new series of videos, we will look into small businesses in Australia—their humble beginnings, their growth story, and the lessons that we can learn from them. Today, we will look into the story of Billie Goat Soap and its founder, Leanne Faulkner. Their story Leanne Faulkner, whose …

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Small business lessons from the winners on Shark Tank

Small business lessons from the winners on Shark Tank

While reality shows seem to feature fantasy over reality, I find it very interesting when motivated and hardworking entrepreneurs become the subject of a long-running reality show like Shark Tank. Running for 10 years already, the Shark Tank in the United States has produced many successful ventures that turns over millions of dollars annually. In …

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When does your business benefit from seeking professional advice?

When does your business benefit from seeking professional advice?

As a business owner, do you know when to seek help? In this video, I will explore what kind of professional services that many entrepreneurs, particularly the widely successful ones, believe to be essential for their own businesses. In the very early stages of any business, a small business owner would likely try to do …

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Gratitude as a business strategy

Gratitude as a business strategy

A growing number of business owners and experts believe that gratitude is fast becoming a powerful business strategy. In this video, I explore why using gratitude as a business strategy might be worthwhile for you. What is gratitude? Gratitude defined is “the quality of being thankful; readiness to show appreciation for and to return kindness.” …

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How To Keep The Entrepreneurial Drive In A Growing Family Business

How To Keep The Entrepreneurial Drive In A Growing Family Business

While over 70% of Australian businesses are family run, did you know that only 30% survive the transition from first to second generation and just 12% making it to the third generation? In this video, I explore succession issues that affect family-run businesses, and how they can address these to ensure that they not only …

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Overcome entrepreneurial exhaustion

Overcome entrepreneurial exhaustion

Is running your own business starting to wear you down? Do you feel more exhausted and more fatigued lately? In this video, I discuss one of the biggest challenges that business owners face today—entrepreneurial exhaustion and how you can overcome that.  Why is entrepreneurial exhaustion bad for business?  Investopedia.com lists entrepreneurial fatigue as one of …

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How stable working hours can improve your business

How stable working hours can improve your business

We’ve all heard of the phrase, “Customer is King.” In this video, I challenge that notion and explore how one company’s policy shift that placed a focus on improving employee conditions resulted in increased productivity and higher overall sales.  “Clients do not come first. Employees come first.  If you take care of your employees, they …

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bunnings lesson

The Bunnings Lesson – What we can learn from it

Bunnings is a popular Do-It-Yourself (DIY) hardware store brand that is beloved for its tools and do-it-yourself solutions. However, a recent business decision made by this company resulted in a loss of over $1 billion. In this video, I discuss what this mistake is all about, what we can learn from it, and how this …

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Why Employees Leave: How can businesses maintain low employee turnover?

Why Employees Leave (Part 2 of 3): How can businesses maintain low employee turnover?

Why do people leave organizations they work for? Is it because of the pay? The perks—or lack of? Is it because of the culture? Or could it even be because of the business owners themselves?  In this 3 part series, I will explore with you the common factors that cause high employee turnover, the strategies …

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Why Employees Leave: How can businesses maintain low employee turnover?

Why Employees Leave (Part 1 of 3): What causes high employee turnover?

Why do people leave the organisations they work for? Is it because of the pay? The perks? Or the lack thereof? In this three-part series, I will explore with you the common factors that cause employee turnover, the strategies you can use to counter these factors, and, finally, focus on how to deal with a …

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How to find out what customers want

How to find out what customers want

Knowing what customers want is one crucial aspect in maintaining and growing your business. How can you provide what your customers want and need if you don’t know what they are? In this day and age, when every business competes for a share in the market, success depends on how much you know your customers. …

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