https://www.youtube.com/watch?v=HjG47f11Fp4 The hybrid workplace is likely to be the most enduring legacy of the Covid-19 pandemic. As businesses continue to adapt to pandemic-driven changes, leaders need to ensure that their teams have what they need to succeed at work. Businesses may turn to the field of psychology to help them navigate the new normal in …
How to support staff to improve remote work productivity Read More »
https://www.youtube.com/watch?v=yT4akK12hqE We live in an era where conditions are more likely to change rapidly than become stable over time. It does not come as a surprise when I say that we live in a volatile world. In this video, I discuss how you can motivate your team to thrive and survive in a volatile world. …
https://www.youtube.com/watch?v=87tRiubqEJ4 Many small businesses risk closures because of their dependence on a handful of clients. The goal, then, is to widen your customer base. Marketing experts believe that introducing new products and services helps brands and companies penetrate new markets. In this two-part series, I will discuss several ways of doing this on how you …
How to penetrate new markets by developing products and services PART 2 Read More »
Many small businesses risk closures because of their dependence on a handful of clients. The goal, then, is to widen your customer base. Marketing experts believe that introducing new products and services helps brands and companies penetrate new markets. In this two-part series, I will discuss several ways of doing this on how you can …
How to penetrate new markets by developing products and services PART 1 Read More »
https://youtu.be/g6ZvHeEIsZg In this video, I discuss what it means to have a strong cash culture and how to build one for your business. How does a cash excellence culture look like? Based on a model developed by McKinsey, a business with a strong cash culture will exhibit the following attributes People have the right mindset …
https://youtu.be/hyFU95js04Y From startup disruptors that have challenged and contributed to the demise of some traditional industries to a global pandemic that has transformed consumer lifestyles, businesses have seen how rapid changes in the market can affect how they do business and whether they continue to do business. What can small businesses do to thrive in …
How a learning culture can help you thrive in a volatile world Read More »
https://www.youtube.com/watch?v=S2pGrPH1k4c The era of the 9-to-5 office work looks to be over in Australia and for most parts of the world, with many of the nation’s largest employers are moving to hybrid work models. These flexible work arrangements are likely to stay beyond the pandemic. In this two part series, I will discuss how the …
Part 2: Rethinking workplace autonomy and flexibility in the new normal Read More »
Part 1 of 2 https://www.youtube.com/watch?v=-PJa9QQ4XZc The era of the 9-to-5 office work looks to be over in Australia and even for most parts of the world, with many of the world’s largest employers moving to hybrid work models. These flexible work arrangements are likely to stay beyond the pandemic. In this two part series, I …
Rethinking workplace autonomy and flexibility in the new normal Read More »
https://youtu.be/lqwRYmrzE94 This video explores what human resource professionals say contribute to workplace stress and how culture can improve working conditions. I also explore how one multinational company lean into their culture to provide their employees with a great place to work in., I provide tips on how small businesses can nurture a caring culture where …
How culture improves working environments and helps manage workplace stress Read More »
https://youtu.be/PfKJlvTbB_o The global pandemic has ushered in a new normal at work. A new work setup comes with new work rules because some of the old rules no longer work. This video discusses the new rules to help you and your team find balance in the new normal: what to stop doing, what to keep …
Finding balance at work: what to stop doing, keep doing, and start doing at work Read More »
https://www.youtube.com/watch?v=UeEmbPpa9qs The Covid-19 pandemic ushered a new normal. In this video, I will explore what this means for businesses and share examples of how businesses have adapted and coped with it. What is the customer experience? In a previous video, I explain at length what the customer experience entails and how to design one for your customers. Put simply; the customer …
Manage the customer experience during the new normal Read More »
https://www.youtube.com/watch?v=NHYT86h66SI Have you heard of the five levels of the entrepreneurial mindset? In this video, I discuss all five levels of this mindset, illustrate the characteristics of each level, and explore how you can move up to the next level. First off, this video is not meant as a criticism of those who choose to become lifetime employees. After …
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