Economic disruptions can lead to delays in the delivery of commodities and supply issues. This affects small businesses because it creates bottlenecks in their processes, disrupts how they cater to their customers, and impacts their bottom line. This is why it is essential to find a way to manage supply issues. In this video, …
If you’ve picked up a news article in the last few weeks—maybe even the last few years, you might have a sense of how rapidly things have been changing in the global economy. Some might say, “It’s crazy out there!” Perhaps that’s true to some extent. In the business world, a crazy world is …
Leadership skills you need to thrive in a VUCA environment Read More »
Inflation impacts all businesses because it impacts the bottom line. From a mathematical perspective, managing inflation entails managing the two variables that affect your profit: your costs and your prices. In this video, I offer tips to help your small business survive inflation by focusing on these two variables. The inflation rate is the …
How small businesses can survive rising inflation Read More »
Should you offer a price discount or a bonus to your customers? Discounts and bonuses are sales strategies used by many businesses to help them compete in the market, especially if they operate in a crowded space. In this video, I make distinctions between a discount and a bonus, and explain why experts say one …
How would you rate your ability to manage your stress and anxiety? If you feel that you can improve this ability, this video is for you. In this video, I share three practical steps that you can start doing today to help you manage your stress and anxiety. In 2021, the Australian Bureau of Statistics …
Managing stress and anxiety as a small business owner or entrepreneur Read More »
We live in an era where conditions are more likely to change rapidly than become stable over time. It does not come as a surprise when I say that we live in a volatile world. In this video, I discuss how you can motivate your team to thrive and survive in a volatile world. …
Part 1 of 2 The era of the 9-to-5 office work looks to be over in Australia and even for most parts of the world, with many of the world’s largest employers moving to hybrid work models. These flexible work arrangements are likely to stay beyond the pandemic. In this two part series, I …
Rethinking workplace autonomy and flexibility in the new normal Read More »
The Covid-19 pandemic ushered a new normal. In this video, I will explore what this means for businesses and share examples of how businesses have adapted and coped with it. What is the customer experience? In a previous video, I explain at length what the customer experience entails and how to design one for your customers. Put simply; the customer …
Manage the customer experience during the new normal Read More »
What are the challenges that small businesses face today? And what prevents companies from overcoming these challenges? Most experts agree that most businesses face the following challenges: client dependency, founder dependency, fatigue and demotivation, staying relevant and updated with trends, money management issues, finding the balance between quality and growth. On the surface, many businesses share these challenges. …
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