Building a solid company culture is essential for any organisation’s long-term success and sustainability. It includes every aspect of a business, from employee engagement to customer satisfaction.
A Harvard Business School Professor, award-winning author, and economist Clayton Christensen says sticking to your principles every single time makes business sense and may even save you from devastating losses in the long run. In fact, by ignoring your principles, even for just one time, may cause irreparable harm.
In business, even the most carefully crafted plans can sometimes fall short. A plan might seem perfect on paper, but reality can throw unexpected challenges our way. Despite our best efforts and adherence to strategic advice, things don’t always go as planned.
British mathematician Clive Humby declared in 2006 that “data is the new oil.” And like oil, data needs to be refined and processed into something useful. In the age of digitalisation and social media, there’s a lot of data around. This is where artificial intelligence and machine learning comes into play.
There is a very basic economic principle that many businesses abide by: to maximise your profits, you need to minimise your costs. In this video, I explore three ways you can start doing today to help you increase your profit without increasing your prices.
The key to business success is understanding your customers—what they want, when and where they want it, and how to give it to them. Good customer experience means addressing these needs and wants the way your customers want you to. The challenge is finding this information.
Here’s an interesting thing about online reviews: people read and trust them. According to a Capterra survey, 98% of Australians read online reviews before buying, and 94% of them trust these reviews. It’s good business sense to get good reviews.
The economic and business environment has been volatile in the last decade. It has become increasingly challenging for companies to thrive during this period of volatility. How are businesses, large and small, responding to thrive in times of change? In this video, I share three cases of businesses that have adapted and pivoted during crucial …
Navigating Change: Adaptation Strategies for Businesses Read More »
Why do employees feel disengaged? Experts will list many factors: poor management and direction, the lack of challenging work, poor job fit, or even poor internal communication. These reasons may be caused by different parties: the manager, co-workers, the working environment, or perhaps even the employees themselves. What do these reasons have in common?
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