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How to create a winning customer experience

How to create a winning customer experience

The current marketing buzz word is customer experience. In this video, I explore what customer experience is, why it is important, and how businesses big and ...
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Millennials, Generation Z, and Covid-19: How changing consumer behaviour may impact your business

Millennials, Generation Z, and Covid-19: How changing consumer behaviour may impact your business

https://www.youtube.com/watch?v=2TTq9i3KgMU&feature=youtu.be Experts are saying that the new normal will change consumption behaviour in the long term. As business owners, these changes can affect us. In this video, I explore how ...
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The importance of culture and how to build a strong one

The importance of culture and how to build a strong one

As a business, have you expressed your culture in written format? Does your business have a culture? Is that culture unique?   In this video, I discuss what culture ...
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How to stay productive while working from home

How to stay productive while working from home

As authorities continue to grapple with the negative impact of the Covid-19 pandemic, many companies have opted to keep most of their employees working from home. While ...
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How to handle a workplace bully in your team?

How to handle a workplace bully in your team?

As a business owner, what do you do when you suspect that there might be workplace bully in your team? In this video, I explore the effects of bullying ...
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How to manage employees struggling during Covid-19

How to manage employees struggling during Covid-19

As business owners, we go through a high level of stress as you try to manage your business and work with your team during this period of ...
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How to increase sales during the Covid-19 crisis

How to increase sales during the Covid-19 crisis

The negative impact of the global pandemic is felt by businesses large and small around the world. To keep afloat, many are looking for ways to not just stay ...
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How to Build & Nurture a Community During The Age of Social Distancing

How to Build & Nurture a Community During The Age of Social Distancing

In the age of social distancing, how do we build and nurture a community around our brand? In this video, I discuss the value of ...
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Nurture a Growth Mindset in 3 Ways

Nurture a Growth Mindset in 3 Ways

Growth starts with having the right attitude and the right mindset. In this video, I will share with you how you can nurture a growth mindset in your ...
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